Production time is the time it takes us to produce your product. We make almost every item we sell in-house. This means we will need time to make your product. Production may start within 1 hour of you placing an order.  Once an order with a personalized item is in production, we can not make any changes to the order, cancel the order, or issue a refund. 

• Personalized prayer journals

Prayer journals are produced and shipped one day per week.  This is usually on Thursdays and shipping out on Friday mornings.

We ship orders using USPS First Class Mail and Priority Shipping. Please note that once you receive your tracking number, we are not responsible for shipping delays, lost orders, etc. You will need to contact your local post office if you see an issue with your tracking. Also, we are not responsible for orders shipped to the wrong address. We only ship to the address you provide us and it is the responsibility of the buyer to provide us with an accurate address.  The customer will be responsible for additional shipping charges incurred from inaccurate addresses.

*Please note that First Class Mail does not include insurance or tracking information